Meet The Team

About Tatiana

I have been in technology since 2000 and founded zLinq in 2018. As the CEO, my role is to make sure that we achieve our mission of transforming telecommunications. I am also the Board Chair of our sister company, IQ Wired, and at both organizations am passionate about balancing results with having meaningful human relationships with our clients, employees and shareholders.

Favorite quote:
‘If you are capable of something, you must do it’ – my Dad.

Superpower:
Hugging Jello – I’m good at taking complex concepts and turning them into a goal with an action plan. Also building and attracting strong female leaders

Talk to me about:
Traveling, I visited 27 countries and met with 62 businesses in 2016

About Sunny

I have been working in technology for 25 years, started consulting for zLinq in 2017 and officially joined the team in April 2018. I lead the sales organization, which ultimately means solving telecom challenges for the IT leaders we work with. Our goal is simple, to put a smile on their face by making their lives easier.

Favorite Quote:
“When I let go of what I am, I become what I might be.” –Lao Tzu

Superpower:
Details, Details, Details – I can listen for, keep track of and manage details like nobody else!

Talk to me about:
I jumped out of an airplane once and only once, traveled to every continent but Antarctica (it is on my bucket list) and ran a marathon many moons ago.

About Chandra

“I have been in the technology industry since 2005, specializing in Customer Experience since 2008 and part of the zLinq team since May 2018. As the VP of Client Services, I oversee our Major Account Management and Solutions Engineering team.

Favorite Quote:
“Opportunity is missed by most people because it is dressed in overalls and looks like work.” – Thomas Edison

Superpower:
X-Ray Vision. I have the ability to see below the surface of a problem and identify unique solutions.

Talk to me about:
Exhilarating outdoor activities like: hiking, mountain biking, snowboarding, snow shoeing, stand up paddle boarding, yoga, camping

About Stew

I have been B2B tech space for 25 years, leading marketing teams with some of the world’s biggest brands and fastest growing start-ups. I joined zLinq in February 2023 as the VP of Marketing to help tell the story of how we delight our customers.

Favorite Quote:
“If you run you stand a chance of losing, but if you don’t run you’ve already lost” – Barack Obama

Superpower:
Not confusing motion with action

Talk to me about:
Swimming, triathlons, U.S. history, and the University of Tennessee Volunteers!

About Ross

I have been B2B tech space for 10 years, leading sales teams for some of the fastest growing start-ups. I joined zLinq in May 2023 as a Sales Consultant Manager to help drive growth and revenue.

Favorite Quote:

“Hard Work beats talent when talent doesn’t work hard” – No Idea- Ha!

Superpower:

Ability to teleport – I HATE Traffic!

Talk to me about:

Everything outdoors! Hiking, skiing, mountain biking, camping, paddleboarding, golf, walks with my puppy. Also a big college sports fan… go Mountaineers!

About Erin

I have been in telecommunications for 13+ years, and became a Major Client Services Manager with zLinq in July 2021. As a major account manager, I help my customers with identifying and resolving billing issues, assisting with network and billing optimization solutions, delivering savings and providing outstanding customer service.

Favorite Quote:
“Whatever you are, be a good one.” – Abraham Lincoln

Superpower:
Organization – I can organize anything!

Talk to me about:
Plant–based eating, sewing, knitting and photography.

About Michael

I have been in the communications sector since 2015 and part of the zLinq team since May 2022. As a Major Client Services Manager my role is to help my customers with controlling spending/audits and optimizing all their communications needs.

Favorite Quote:
“I learned that courage was not the absence of fear, but the triumph over it. The brave man is not he who does not feel afraid, but he who conquers that fear” – Nelson Mandela

Superpower:
Shapeshifting- The ability to improvise, adapt and overcome any situation

Talk to me about:
Family, Travel, Golfing, Fishing and History!

About Paula

I have been in the communications industry since 1991, with a mixed skill set in sales, project management, sales leadership, and customer success. I joined the zLinq team as a Major Client Services Manager in January 2022. My background in sales leadership and customer success will allow me to help clients find savings and efficiencies in their technology spend, so they can focus on other areas of their business. I have worked with wireless and wireline carriers on the direct and indirect side of the industry, so I have a great understanding of what our customers are struggling with, so I can offer great solutions to their technology challenges.

Favorite Quote:
“Be the change you wish to see in the world” – Mahatma Gandi

Superpower:
Tenacious. I will continue to work on a project until is done right and I won’t give up until the results produce value to the end user.

Talk to me about:
Cooking, entertaining, and pairing wine with food. I am a trained chef and love to cook for friends and family.

About Andrea

Prior to joining zLinq, I worked in SaaS for 7 years, telecommunications for 16 years, and IT training & consulting for 2 years. In those industries I held positions in sales, enablement, and professional services. Before I entered the business world, I was a teacher of English in Osaka, Japan, and a university instructor while in grad school. I am passionate about teaching and learning and am driven to make a difference and help people succeed.

Favorite Quote:
“So often times it happens that we live our lives in chains, and we never even know we have the key.” – Jack Tempchin and Robb Strandlund for the Eagles

Superpower:
Connecting the dots: bringing together ideas and information from different sources to tell coherent stories, break through challenges, and deliver innovative solutions.

Talk to me about:
Gardening, traveling, rock painting, and karaoke

About CarlaFavorite Quote:
“ If you want to live a happy life, tie it to a goal, not to people or objects. Albert Einstein

“ You can never get a cup of tea large enough or a book long enough to suit me. C.S. Lewis

Superpower:
Process Improvement: the ability to design and implement a process, while not forgetting the human component of the strategy

Talk to me about:
Dogs, kids, books, 80’s music, and traveling, but NOT about cooking!

About Carly

Favorite Quote:
“Don’t cry because it’s over, smile because it happened.” – Dr. Seuss

Superpower:
Adhesiveness: I am the glue that holds everything together and keeps everything running smoothly.

Talk to me about:
Family, music (concert lover), and friendship

About Elizabeth

I have worked in project management/customer support for over 20 years and half of those years in the communications industry.  I joined zLinq in October 2020 and in my current role as Solutions Manager, I provide strategic management and operations support of our clients through their larger technology migrations.  I am passionate about helping our customers find a solid solution and delivering an actionable migration plan as they navigate the complex and evolving technology landscape.

Favorite Quote:
“A pessimist sees the difficulty in every opportunity; an optimist sees the opportunity in every difficulty.”- Winston Churchill

Superpower:
Adaptive optimism- I have worn many hats for a variety of personal and professional roles and all these experiences have allowed me to learn and adapt to the challenges presented and find best possible solution while maintaining a positive experience for everyone.

Talk to me about:
I love to spend time with my husband and two teenagers as we camp, fly fish or golf together in this beautiful state of Colorado. When I need some alone time, I hit my backyard raised vegetable gardens– I have 6 and counting!

About Larry

I have over 20 years of IT infrastructure and cyber security experience. I have worked on multiple sides of the business including: end customer, value added reseller, IT channel/distribution as well as a freelancer running my own gigs. I am passionate about providing consulting/assessment services to my end customers to help translate business goals into enabling technology.

Favorite Quote:
“Our job is to make change. Our job is to connect to people, to interact with them in a way that leaves them better than we found them.” Seth Godin

Super Power:
My highest value is to mentor others to be better versions of themselves.

Talk to me about:
Scuba diving, global travel, sitting around a camp fire.

About Becky

I have spent the last 30+ years in various forms of customer service/customer success. I am passionate about my clients and look forward to building relationships with them to assist in their business needs/challenges. I have been in the telecommunications industry for over 13 years and have the pleasure of joining the zLinq team in January 2022.

Favorite Quote:
Be a rainbow in someone else’s cloud. Maya Angelou

Superpower:
Compassion – Always trying to help make things better.

Talk to me about:
Daughters, Crafts, Sports, Traveling and Diving.

About Deborah

I have been in the Telecom industry since 1994, and with zlinq since June 2019.
As a Senior Client Services Manager, I help with controlling spend, audits, and
making sure services are installed and billed correctly.

Favorite Quote:
“Never give up!” I take this attitude with me to
work every day as I’m working on issues! I will never give up on my clients!

Superpower:
Fix it Girl! Give me something that seems impossible,
and I will fix it!

Talk to me about:
Cooking, Will Power Method or Cardio Yoga and Dragon Boat!

About Justin

I’ve spent 16+ years in customer facing roles in telecommunications; enabling organizations to push through the complex nature of technology and ensure they achieve proper value for the solutions they have partnered to receive. I look for efficiency and simplification in everything I do, I’m always thinking 5 steps ahead. I believe that trust is foundational to any relationship, trust is built over time with consistent inputs daily and is required for success in professional partnerships.

Favorite Quote:
“Greatness is not a function of circumstance. Greatness, it turns out, is largely a matter of conscious choice and discipline.” – Jim Collins

Superpower:
Articulate – If I can gain understanding of a concept, I can simplify those details and deliver that message to any audience.

Talk to me about:
Family, Travel, Consumer Technology, Coffee, Legos, and your shared dislike for yardwork.

About Samantha

I joined the zLinq Team in July 2022 and have been in the telecommunications industry since 2010. I have specialized in customer facing roles since 2014. I am responsible for providing value to my clients by acting as a knowledgeable resource for all telecom needs along with helping provide the most efficient and cost-effective network solution. My previous experience includes working with many different carriers & providers which enhances my role as a Major Client Services Manager.

Favorite Quote:
“Success is not final, failure is not fatal; it is the courage to continue that counts” Winston Churchill

Superpower:
Optimism. I have a way of looking at situations as “glass half full. No matter what is thrown at me I try to make the best out of the experience and make it a positive one. Everything can be a learning experience if you are optimistic.

Talk to me about:
Family, music, & entertainment

About Thoa

I have been in the telecom industry for over 15 years and worn many hats in the industry, from provisioning to commission to providing solutions for customers. As a Major Client Services Manager, I will be assisting customers with resolutions to their every day telecom needs.

Favorite Quote:
“Among American citizens, there should be no forgotten men and no forgotten races” – Franklin Delano Roosevelt

Superpower:
The ability to remember and retain everything I read.

Talk to me about:
Reading, musicals, music, cooking and food.

About Adam

I’ve been in sales since graduating college in 2011, starting in financial services before moving to the SaaS world at the end of 2015. Since stepping into management in 2018, I’ve grown two different SDR programs. I joined zLinq in April of 2023 to continue my passion of SDR leadership by building and expanding zLinq’s Sales Development team.

Favorite Quote:

“I think it’s impossible to really understand somebody, what they want, what they believe, and not love them the way they love themselves.”-Orson Scott Card

Superpower:

Phasing – I can move through a problem, get to the other side of it, and see it from a perspective few other people view it from.

Talk to me about:

The New York Knicks, the sport of fencing, or anything about what you’re currently reading or watching!

About Beatrice

After one year of working in the technology space, I joined the zLinq team in December 2019. I was a broadcast television news producer before my transition to tech. This gave me first-hand telecom experience and understanding the “make or break” value of having optimal connectivity, management, and support.

Favorite Quote:
“Make sure you’re very courageous: Be strong, be extremely kind, and above all be humble.” – Serena Williams

Superpower:
Drive – When I set a goal, I’m out to achieve it.

Talk to me about:
Outdoor adventures, sports, and fitness! After my college tennis years and upon moving to Colorado, I fell in love with hiking, running, and skiing. I particularly love competing in road marathons and trail half-marathons, and escaping to the mountains for full days on the slopes. When I’m not chasing endorphins or that cool mountain air, catch me playing with my sweet dog “Ziggy,” practicing yoga, painting, reading, or watching documentaries. I love learning about everyone’s unique stories … tell me yours!

About David

15 years of Telecom and Client Services experience in building and maintaining value-based relationships with customers throughout the account lifecycle, ranging from onboarding, ensuring ease of doing business and ultimately cost savings. The focus is always on ensuring customers realize the full value of their telecom solutions and-above all else provide outstanding customer service.

Favorite Quote:

“When given the choice between being right and being kind, choose kind” (Dr. Wayne W. Dyer)

Superpower:

Humor: I can find the humor in most any situation and use that to break down barriers and to de-escalate tensions.

Talk to me about:

Family, Football (Especially Texas Longhorns!), dirt-biking and standup comedy.

About Elizabeth

After working in the HR technology space for two years, I joined zLinq in 2022 with a background in sales, marketing and customer experience. As a Sales Consultant at zLinq, I specialize in working with organizations in the Healthcare industry to optimize their communications assets.

Favorite Quote:
“Enduring means accepting. Accepting things as they are and not as you wish them to be, and then looking ahead, not behind.”

Superpower:
Intuition – I have a strong intuition that I rely on to help navigate situations and decision making.

Talk to me about:
Cooking, Hiking, Traveling, learning a new language and dogs!

About Giovanna

I have over six years of experience with customer relations and account management. I am passionate about supporting your business and finding solutions wherever needed. As a fierce client advocate, I focus on ensuring your customer experience remains positive as I propose recommendations for cost-saving opportunities.

Favorite Quote:
“Not everything that is faced can be changed, but nothing can be changed until it is faced – Lucille Ball

Superpower:
Empathy – I can empathize easily with others which allows me to build strong and positive relationships

Talk to me about:
Hiking, any outdoor activity, books, show -stand up; musicals

About Janice

I have been in technology/telecommunications for about 12 years. I spent eight years at Comcast as a Client Service Manager supporting all large Enterprise customers in Colorado. I spent 25 years in transportation with FedEx and have spent about 25 years in leadership roles.

Favorite Quote:
“If you look at what you have in life, you’ll always have more. If you look at what you don’t have in life, you’ll never have enough.” Oprah Winfrey

Superpower:
My superpower is long-suffering and being patient in all situations. .

Talk to me about:
The Earth, healthy eating, animals and love.

About Jeff:

10+ years of experience in telecommunication and technology. I started my technology journey as a customer service representative and have since held various management titles and job functions. As a Client Services Manager my goal is to take the burden of technology off your shoulders. The focus will be on cost savings, providing creative solutions, and staying up to date with the latest industry trends to better serve you. My passion is building relationships with my customers and understanding their business needs all while providing the best customer experience.

Favorite Quote:

“To get something you’ve never had, you need to do something you’ve never done.” – Thomas Jefferson

Superpower:

Intuition – My ability to trust my intuition and help it guide me through everyday work and life.

Talk to me about:

Golf, Travel, Food, Music, and North Carolina basketball!

About Karen

I’ve spent my decades long telecom career helping clients understand and implement new technologies that increase their efficiency and productivity. I’ve worked for carriers, start-ups and consulted on my own. As a Solutions Consultant at zLinq I’m able to draw from these experiences to help lift the burden of telecom from the shoulders of our clients’ IT organizations.

Favorite Quote:

“If you want to go fast, go alone. If you want to go far, go together.” – African Proverb

Superpower:

Simplicity – breaking down complex technical concepts into understandable, audience appropriate terms.

Talk to me about:

Traveling the globe and playing outdoors in Colorado – especially with my family!

About Kathy

I’m a proven telecom professional with over 30 years tenure in client services management. I’m excited to now join Zlinq as a Major Client Services manager and look forward to becoming an integral part of the team! My focus is to elevate the customer experience by delivering exceptional service, cost savings and ease of doing business.

Favorite Quote:
“In the end, it’s not the years in your life that count. It’s the life in your years” Abraham Lincoln

Super Power:
The ability to relate to others off the bat and build strong relationships through mutual respect and friendship.

Talk to me about:
Music, pickleball, love of the water (lake or ocean), travel and dogs!

About Kathy
I have over 35 years of experience in this industry, and joined zLinq in September 2017. I feel fortunate to have had a “front-row” seat to the evolution of the telecommunications industry and am excited to see what lies ahead.

Favorite Quote:
“People will forget what you said, people will forget what you did, but people will never forget how you made them feel.” -Maya Angelou.

Super Power:
The ability to stay calm and rational, even when things get a little bumpy.

Talk to me about:
I love to read, cook, write and spend time in Group X classes at the gym or with my two pre-teen grandchildren.

About Katie

I’m going on six years in sales in various industries from print & marketing tools to commercial real estate after a stint in collegiate coaching. I value forming personal relationships and enjoy building systems that create efficiency.

Favorite Quote:

“Never let the fear of striking out keep you from playing the game” – Babe Ruth

Superpower:

Hype girl! – I’m enthusiastic and always ready to celebrate the small wins of those around me

Talk to me about:

Field hockey, all things skiing, road trips, and dogs!

About Lo

Originally from Orlando, I made the jump to Denver in the summer of 2021! After working in the legal world for most of my career, I realized my passion lies with talent acquisition and I’m currently pursuing a degree in human resources. I’m excited to help zLinq recruit the best of the best and to help the company grow!

Favorite Quote:
“If your compassion does not include yourself, it is incomplete” -Jack Kornfield

Super Power:
Positivity – I see challenges as an opportunity to grow and to become a better human

Talk to me about:
Where to find the best coffee, if you need new music suggestions, keeping plants alive

About Rachel

I have been in the telecommunications industry for 7 years with positions ranging from Design Engineer Coordinator to Customer Success Manager. I have a background in teaching that allows me to approach every situation with an open mind and a sincere desire to help. I thrive in work environments that center on collaboration and partnership. I look forward to getting to know you and your business as well as getting you savings!

Favorite Quote:
“Every accomplishment starts with the decision to try.” – John F. Kennedy

Superpower:
Forethought – I try to anticipate what will happen next, and will ask questions to try to get ahead of any roadblocks.

Talk to me about:
Book club, movies, anime and travel

About Samantha

I joined the zLinq team in the summer of 2023. Previously worked as an EMT which helped me learn to work in a fast paced and stressful environment and showed me the importance of compassion and empathy. 

Favorite Quote:

“I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.” — Maya Angelou 

Superpower:

Adaptability, I thrive from change and am always finding new ways to adjust and change with new environments. 

Talk to me about:

Dogs, restaurants/coffee shops you recommend, and yoga 

About Sarah

I have spent the last 7 years in sales after graduating with a degree in Biological Sciences, looking for a way to spend less time in a lab and more time face to face with people. I’ve always had a passion for relationship building and problem solving, so it seemed like the best fit for me. I transitioned to the tech space in 2021 and have found a new interest in telecom from the inspiration of my dad who wrote disaster recovery plans for US West. I love working in a space where I can provide solutions and support for teams navigating the challenges that come with telecommunications.

Favorite Quote:
“You don’t have to move mountains. Simply fall in love with life. Be a tornado of happiness, gratitude, and acceptance. You will change the world just by being a warm, kind-hearted human being.” Anita Krizzan

Superpower:
Adaptability and connection. I am comfortable adapting to changing environments and connecting with the people around me, no matter how similar or different.

Talk to me about:
Anything! I love learning new things and talking to new people. I especially get excited if I can talk about travel or being outdoors. After all I am a Colorado native…

About Sara

I have been in telecommunications for 6+ years, I joined zLinq in September 2022. I have a diverse background which has allowed me to learn how to best create an exceptional customer environment. As a Major Client Services Manager I assist companies in identifying ways to save, provide creative solutions, all while maintaining a first-rate experience.

Favorite Quote:
“In this world there is no force equal to the strength of a woman determined to rise”. – W. E. B Du Bois
“She was powerful not because she wasn’t scared but because she went on so strongly despite the fear”. – Atticus

Superpower:
Altruism: I always put the needs of my clients as a top priority to ensure they are getting superior solutions and service.

Talk to me about:
NFL Football – I have deep roots in the Midwest and love a good lazy Sunday full of football, food, and family, especially the Minnesota Vikings!

About Sharon

I have been in the technology industry since 1978, most recently as a Project Manager. I joined the zLinq team in October 2018. As a Major Client Services Manager, I act as an extension of the customer’s team to organize and manage telecom assets, identify cost savings and negotiate solutions on behalf of the customer, allowing them to focus on their core business.

Favorite Quote:
“Don’t miss out on something that could be amazing just because it could also be difficult.”- Toby Mac

Superpower:
Creativity. It makes me happy to mold and shape an idea or bring a problem to solution.

Talk to me about:
I love to sew and bake, and would someday like to author a related blog.

About Stephanie

I have been in the telecommunications industry for fifteen years. For the last ten, I have been handling carrier accounts for national named companies, untangling knots, and providing exemplary customer service. I believe in a “white glove” approach, treating all of my clients by the golden rule. I joined zLinq late in 2022 as a Major Client Services Manager, and my role is to take the headache out of navigating the world of communications by acting as your translator and liaison. Let me help you optimize your business while lowering your spend.

Favorite Quote:
“Vulnerability sounds like truth and feels like courage. Truth and courage aren’t always comfortable, but they’re never weakness.” – Brené Brown

Superpower:
Master Detective. I will follow the clues and unravel the mysteries until I find the right solution. I am relentless in my pursuit for answers.

Talk to me about:
Travel, reptiles, and tattoos.

About Tawana

I have over a decade of customer service experience and finance background, leading to a role dealing in Telecom Account Management in 2014. I aim to deliver optimal results by understanding the client’s business needs and make recommendations to satisfying those needs with the most cost effective and efficient solutions.

Favorite Quote:
“If you’re always trying to be normal you will never know how amazing you can be” – Maya Angelou

Superpower:
Happiness – Smiling is contagious so pass it on.

Talk to me about:
Exercising and traveling to exotic destinations

About Tyler:

Environmental Geologist turned Wildland Firefighter turned Sales Consultant, I’ve led a career of service. I’m on a mission to challenge the way telecommunications (and sales) operate through a service-forward, consultative approach.

Favorite Quote:

“It is not the critic who counts: not the man who points out how the strong man stumbles or where the doer of deeds could have done better. The credit belongs to the man who is actually in the arena…” – Theodore Roosevelt

Superpower:

Humility – taking work seriously, not myself

Talk to me about:

Anything – especially things with two wheels, good food, the mountainside, or being far from home!