Meet The Team
We are really great at telecom and earn our clients’ trust by being experts in our field. We also relate to the people we work with on a human level and build long lasting relationships. Meet our team!
Tatiana Finkelsteyn
CEO
About Tatiana
I have been in technology since 2000 and founded zLinq in 2018. As the CEO, my role is to make sure that we achieve our mission of transforming telecommunications. I am also the Board Chair of our sister company, IQ Wired, and at both organizations am passionate about balancing results with having meaningful human relationships with our clients, employees and shareholders.
Favorite quote:
‘If you are capable of something, you must do it’ – my Dad.
Superpower:
Hugging Jello – I’m good at taking complex concepts and turning them into a goal with an action plan. Also building and attracting strong female leaders
Talk to me about:
Traveling, I visited 27 countries and met with 62 businesses in 2016
Favorite quote:
‘If you are capable of something, you must do it’ – my Dad.
Superpower:
Hugging Jello – I’m good at taking complex concepts and turning them into a goal with an action plan. Also building and attracting strong female leaders
Talk to me about:
Traveling, I visited 27 countries and met with 62 businesses in 2016
Sunny Flynn
VP of Sales
About Sunny
I have been working in technology for 25 years, started consulting for zLinq in 2017 and officially joined the team in April 2018. I lead the sales organization, which ultimately means solving telecom challenges for the IT leaders we work with. Our goal is simple, to put a smile on their face by making their lives easier.
Favorite Quote:
“When I let go of what I am, I become what I might be." –Lao Tzu
Superpower:
Detail, Details, Details – I can listen for, keep track of and manage details like nobody else!
Talk to me about:
I jumped out of an airplane once and only once, traveled to every continent but Antarctica (it is on my bucket list) and ran a marathon many moons ago.
Favorite Quote:
“When I let go of what I am, I become what I might be." –Lao Tzu
Superpower:
Detail, Details, Details – I can listen for, keep track of and manage details like nobody else!
Talk to me about:
I jumped out of an airplane once and only once, traveled to every continent but Antarctica (it is on my bucket list) and ran a marathon many moons ago.
Chandra Jones
VP of Client Services
About Chandra
I have been in the technology industry since 2005, specializing in Customer Experience since 2008 and part of the zLinq team since May 2018. As the VP of Client Success, I oversee our Major Account Management and Solutions Engineering team.
Favorite Quote:
“Opportunity is missed by most people because it is dressed in overalls and looks like work.” - Thomas Edison
Superpower:
X-Ray Vision. I have the ability to see below the surface of a problem and identify unique solutions.
Talk to me about:
Exhilarating outdoor activities like: hiking, mountain biking, snowboarding, snow shoeing, stand up paddle boarding, yoga, camping
Favorite Quote:
“Opportunity is missed by most people because it is dressed in overalls and looks like work.” - Thomas Edison
Superpower:
X-Ray Vision. I have the ability to see below the surface of a problem and identify unique solutions.
Talk to me about:
Exhilarating outdoor activities like: hiking, mountain biking, snowboarding, snow shoeing, stand up paddle boarding, yoga, camping
Tiffany Teller
Director of Client Success
About Tiffany
I have been in technology/telecommunications for 21+ years, and became a Major Account Manager with zLinq in March 2019. My direct Carrier experience has allowed me to quickly identify areas where I can help customers recognize cost savings, and implement solutions that will help them realize their core goals and objectives.
Favorite Quote:
“We accept the love we think we deserve” - ‘The Perks of Being a Wallflower’
Superpower:
The calm in the storm – I am super easy going and have the ability to stay calm and composed even when faced with great conflict or challenge
Talk to me about:
Family, furry friends and scary movies!
Favorite Quote:
“We accept the love we think we deserve” - ‘The Perks of Being a Wallflower’
Superpower:
The calm in the storm – I am super easy going and have the ability to stay calm and composed even when faced with great conflict or challenge
Talk to me about:
Family, furry friends and scary movies!
Beatrice Rosen
Strategic Sales Consultant
About Beatrice
After one year of working in the technology space, I joined the zLinq team in December 2019. I was a broadcast television news producer before my transition to tech. This gave me first-hand telecom experience and understanding the “make or break” value of having optimal connectivity, management, and support.
Favorite Quote:
“Make sure you’re very courageous: Be strong, be extremely kind, and above all be humble.” – Serena Williams
Superpower:
Drive – When I set a goal, I’m out to achieve it.
Talk to me about:
Outdoor and active adventures, food (gluten-free!), and fitness. After my college tennis years, I still play in a league outside of work, and love to practice yoga and run as well. On my lazier days, catch me playing with dogs, painting, or watching documentaries. I love learning about people and everyone’s unique stories … tell me yours!
Favorite Quote:
“Make sure you’re very courageous: Be strong, be extremely kind, and above all be humble.” – Serena Williams
Superpower:
Drive – When I set a goal, I’m out to achieve it.
Talk to me about:
Outdoor and active adventures, food (gluten-free!), and fitness. After my college tennis years, I still play in a league outside of work, and love to practice yoga and run as well. On my lazier days, catch me playing with dogs, painting, or watching documentaries. I love learning about people and everyone’s unique stories … tell me yours!
Adam Aguiar
Major Accounts Manager
About Adam
I’ve been in the industry since 1999.
I’ve been at zLinq since August 2019.
Favorite Quote:
“Winning isn't everything. The will to win is the only thing.” – Vince Lombardi
Superpower:
Telepathy, the ability to sense and therefore be proactive, on the technology needs of my clients allowing them to tackle business challenges of all kinds.
Talk to me about:
Football. I love the strategy of the game, the desire to succeed, and learning from defeat.
Favorite Quote:
“Winning isn't everything. The will to win is the only thing.” – Vince Lombardi
Superpower:
Telepathy, the ability to sense and therefore be proactive, on the technology needs of my clients allowing them to tackle business challenges of all kinds.
Talk to me about:
Football. I love the strategy of the game, the desire to succeed, and learning from defeat.
Carly Silver
Executive Services Manager
About Carly
I have been in the technology industry since 1999 and part of the zLinq team since March 2018. Before zLinq, I was a Client Relationship Manager but now have moved into another exciting role as Administrative Services Manager. I oversee all of the needs of our employees and our office and make sure everything is in order and everyone is happy.
Favorite Quote:
“Don't cry because it's over, smile because it happened.” – Dr. Seuss
Superpower:
Adhesiveness: I am the glue that holds everything together and keeps everything running smoothly.
Talk to me about:
Family, music (concert lover), and friendship
Favorite Quote:
“Don't cry because it's over, smile because it happened.” – Dr. Seuss
Superpower:
Adhesiveness: I am the glue that holds everything together and keeps everything running smoothly.
Talk to me about:
Family, music (concert lover), and friendship
Amber Davis
Major Accounts Manager
About Amber
I have been in telecommunications for 12 years and joined the zLinq team in June of 2020. My previous experience with both carriers and the solution provider community allows me a unique perspective into the world of telecommunications. As a Major Account Manager, I work side by side with my clients to handle the world of telecom on their behalf, allowing them to focus on what they do best, running their business.
Favorite Quote:
“Courage is being scared to death… and saddling up anyway.” – John Wayne
Superpower:
My superpower is familiarity. I have the ability to meet new people in my both professional and personal life and make them instantly feel like we have known each other for years. There is comfort and trust in familiarity.
Talk to me about:
Horseback riding, country living, camping and RZR adventures.
Favorite Quote:
“Courage is being scared to death… and saddling up anyway.” – John Wayne
Superpower:
My superpower is familiarity. I have the ability to meet new people in my both professional and personal life and make them instantly feel like we have known each other for years. There is comfort and trust in familiarity.
Talk to me about:
Horseback riding, country living, camping and RZR adventures.
Deborah Boyd
Major Accounts Manager
About Deborah
I have been in the Telecom industry since 1994, and with Zlinq since June 2019. As a Major Account Manager, I help with controlling spend, audits, and making sure services are installed and billed correctly.
Favorite Quote:
"Never give up!" I take this attitude with me to work every day as I’m working on issues! I will never give up on my clients!
Superpower:
Fix it Girl! Give me something that seems impossible, and I will fix it!
Talk to me about:
Cooking, Will Power Method or Cardio Yoga and Dragon Boat!
Favorite Quote:
"Never give up!" I take this attitude with me to work every day as I’m working on issues! I will never give up on my clients!
Superpower:
Fix it Girl! Give me something that seems impossible, and I will fix it!
Talk to me about:
Cooking, Will Power Method or Cardio Yoga and Dragon Boat!
Diane Plymale
Strategic Sales Consultant
About Diane
I have been in telecommunications/technology for 15+ years, previously in staffing and IT consulting. I’ve enjoyed providing solutions to challenges and becoming a valuable partner to all of my clients.
Favorite Quote:
“Your living is determined not so much by what life brings you as by the attitude you bring to life; not so much by what happens to you as by the way your mind looks at what happens.” -Kahlil Gibran
Superpower:
Solving mysteries. I get excited to work on and solving challenges, issues, OR coming up with ideas to do things in a new innovative way.
Talk to me about:
Beach volleyball, surfing, travel, music and books…I LOVE to read!
Favorite Quote:
“Your living is determined not so much by what life brings you as by the attitude you bring to life; not so much by what happens to you as by the way your mind looks at what happens.” -Kahlil Gibran
Superpower:
Solving mysteries. I get excited to work on and solving challenges, issues, OR coming up with ideas to do things in a new innovative way.
Talk to me about:
Beach volleyball, surfing, travel, music and books…I LOVE to read!
Elizabeth Pedersen
Major Accounts Manager
About Elizabeth
I have over seven years in the telecom industry in sales and operations management and joined zLinq in October 2020. As a Major Account Manager, I work with multiple carriers on behalf of my customer to ensure they have the best telecom fit for their needs and budgets.
Favorite Quote:
“A pessimist sees the difficulty in every opportunity; an optimist sees the opportunity in every difficulty.”- Winston Churchill
Superpower:
Adaptive optimism- I have worn many hats in both personal and professional roles and these experiences have taught me to adapt to the challenges presented to find best possible solution while maintaining a positive outlook.
Talk to me about:
Outdoor adventures like fly fishing, golf and camping. My newest venture is raised vegetable gardening– I have 6 and counting!
Favorite Quote:
“A pessimist sees the difficulty in every opportunity; an optimist sees the opportunity in every difficulty.”- Winston Churchill
Superpower:
Adaptive optimism- I have worn many hats in both personal and professional roles and these experiences have taught me to adapt to the challenges presented to find best possible solution while maintaining a positive outlook.
Talk to me about:
Outdoor adventures like fly fishing, golf and camping. My newest venture is raised vegetable gardening– I have 6 and counting!
Hayden Sabatka
Strategic Sales Consultant
About Hayden
I joined the zLinq team two weeks into 2021 and haven’t looked back. I had the pleasure to be a Recruiter the last two years, talking with and managing people day in day out, gaining volatile experience to help me succeed in my next role. I am excited to step into the world of telecom and cannot wait to help IT professionals across the US.
Favorite Quote:
“Just Do It" - Nike
Superpower:
Calm, cool, and collected – I can maintain a clear mind and a cool head during the toughest times.
Talk to me about:
Skiing, Tennis, Exercise, Golfing, Wine Tasting, and anything Doodle!
Favorite Quote:
“Just Do It" - Nike
Superpower:
Calm, cool, and collected – I can maintain a clear mind and a cool head during the toughest times.
Talk to me about:
Skiing, Tennis, Exercise, Golfing, Wine Tasting, and anything Doodle!
James Moore
Major Accounts Manager
About James
I have been in telecommunications since 2011. My previous experience in Product Management and Product Analysis provides a unique insight to the behind the scenes action that drives telco business. Deep research into embedded base and managing new business sets the stage for organic growth and development for our customers.
Favorite Quote:
“Not all those who wander are lost” – John Lennon
Superpower:
Juggernaut- Pile it on! The good, the bad and the ugly. It is our privilege at zLinq to provide a seamless experience between the partnership with our customers and their telecommunications services.
Talk to me about:
Family, Music and comedy
Favorite Quote:
“Not all those who wander are lost” – John Lennon
Superpower:
Juggernaut- Pile it on! The good, the bad and the ugly. It is our privilege at zLinq to provide a seamless experience between the partnership with our customers and their telecommunications services.
Talk to me about:
Family, Music and comedy
Larry Henshaw
Solutions Engineer
About Larry
I have over 20 years of IT infrastructure and cyber security experience. I have worked on multiple sides of the business including: end customer, value added reseller, IT channel/distribution as well as a freelancer running my own gigs. I am passionate about providing consulting/assessment services to my end customers to help translate business goals into enabling technology.
Favorite Quote:
“Our job is to make change. Our job is to connect to people, to interact with them in a way that leaves them better than we found them.” Seth Godin
Super Power:
My highest value is to mentor others to be better versions of themselves.
Talk to me about:
Scuba diving, global travel, sitting around a camp fire.
Favorite Quote:
“Our job is to make change. Our job is to connect to people, to interact with them in a way that leaves them better than we found them.” Seth Godin
Super Power:
My highest value is to mentor others to be better versions of themselves.
Talk to me about:
Scuba diving, global travel, sitting around a camp fire.
Thoa Tran
Major Accounts Manager
About Thoa
I have been in the telecom industry for over 15 years and worn many hats in the industry, from provisioning to commission to providing solutions for customers. As a Major Accounts Manager, I will be assisting customers with resolutions to their every day telecom needs.
Favorite Quote:
“Among American citizens, there should be no forgotten men and no forgotten races” - Franklin Delano Roosevelt
Superpower:
The ability to remember and retain everything I read.
Talk to me about:
Reading, musicals, music, cooking and food.
Favorite Quote:
“Among American citizens, there should be no forgotten men and no forgotten races” - Franklin Delano Roosevelt
Superpower:
The ability to remember and retain everything I read.
Talk to me about:
Reading, musicals, music, cooking and food.
Kathy Ramsey
Major Accounts Manager
About Kathy
I have over 35 years of experience in this industry, and joined zLinq in September 2017. I feel fortunate to have had a “front-row” seat to the evolution of the telecommunications industry and am excited to see what lies ahead.
Favorite Quote:
"People will forget what you said, people will forget what you did, but people will never forget how you made them feel." -Maya Angelou.
Super Power:
The ability to stay calm and rational, even when things get a little bumpy.
Talk to me about:
I love to read, cook, write and spend time in Group X classes at the gym or with my two pre-teen grandchildren.
Favorite Quote:
"People will forget what you said, people will forget what you did, but people will never forget how you made them feel." -Maya Angelou.
Super Power:
The ability to stay calm and rational, even when things get a little bumpy.
Talk to me about:
I love to read, cook, write and spend time in Group X classes at the gym or with my two pre-teen grandchildren.
Scott Page
Board Director
About Scott
I’ve been in the Telecom Industry since July last year. I was a customer at CoBiz before I became a board member.
Favorite Quote:
“The best executive is the one who has sense enough to pick good people to do what he/she wants done, and self-restraint enough to keep from meddling with them while they do it” Theodore Roosevelt.
Superpower:
My ability to connect people. I enjoy making high level connections to help people to succeed.
Talk to me about:
I love to Travel – mostly domestically so far. I love my home in Santa Fe and the richness of the culture, art and food. I also love to stay fit and especially enjoy Pilates.
Favorite Quote:
“The best executive is the one who has sense enough to pick good people to do what he/she wants done, and self-restraint enough to keep from meddling with them while they do it” Theodore Roosevelt.
Superpower:
My ability to connect people. I enjoy making high level connections to help people to succeed.
Talk to me about:
I love to Travel – mostly domestically so far. I love my home in Santa Fe and the richness of the culture, art and food. I also love to stay fit and especially enjoy Pilates.
Kevin Shapiro
Strategic Sales Consultant
About Kevin
I joined the zLinq team in 2020 and have a B.A. in Hospitality Business from Michigan State University. For 5+ years, I worked in hotels all across the country managing large teams of associates as well as corporate events prior starting my career in sales and technology. This gave me the best possible foundation to really understand my clients needs, empathize with the challenges they face on a day to day basis, as well as deliver a positive and memorable experience.
Favorite Quote:
“Success in this game depends less on strength of body than strength of mind and character.” - Arnold Palmer
Superpower:
Curiousness – I love to understand how things work and thus love to ask questions!
Talk to me about:
Snowboarding, Hiking, Camping, Golfing, Traveling, Michigan State Spartan Basketball/Football or my pets!
Favorite Quote:
“Success in this game depends less on strength of body than strength of mind and character.” - Arnold Palmer
Superpower:
Curiousness – I love to understand how things work and thus love to ask questions!
Talk to me about:
Snowboarding, Hiking, Camping, Golfing, Traveling, Michigan State Spartan Basketball/Football or my pets!
Sharon Auzqui
Major Accounts Manager
About Sharon
I have been in the technology industry since 1978, most recently as a Project Manager. I joined the zLinq team in October 2018. As a Major Account Manager, I act as an extension of the customer’s team to organize and manage telecom assets, identify cost savings and negotiate solutions on behalf of the customer, allowing them to focus on their core business.
Favorite Quote:
“Don’t miss out on something that could be amazing just because it could also be difficult."- Toby Mac
Superpower:
Creativity. It makes me happy to mold and shape an idea or bring a problem to solution.
Talk to me about:
I love to sew and bake, and would someday like to author a related blog.
Favorite Quote:
“Don’t miss out on something that could be amazing just because it could also be difficult."- Toby Mac
Superpower:
Creativity. It makes me happy to mold and shape an idea or bring a problem to solution.
Talk to me about:
I love to sew and bake, and would someday like to author a related blog.
“They knew exactly what they were offering. They have been honest. That honesty has a lot of value for me.”
Learn more about our service and meet our team. We look forward to working with you!
What You Gain
Savings
SLA
Generate guaranteed savings and meet cost reduction targets without overhauling your technology and vendor mix or sacrificing quality.
Employee
Efficiency
Offload the management of your telecom services to our professional team of major account managers dedicated to resolving and assisting in the burdensome administration.
Initiative
Success
Improve project execution of technology initiatives involving voice and data connectivity, unified communications, collaboration and contact centers
Speed of Execution
A dedicated team of employees that helps accelerate the integration of M&A, new site deployments, divestitures, and migrations.
Employee Engagement
Give engineers and finance complete visibility to effectively manage telecom assets and total costs while providing the freedom to focus on other key projects.
