Meet The Team
We are really great at communications and earn our clients’ trust by being experts in our field. We also relate to the people we work with on a human level and build long lasting relationships. Meet our team!
Tatiana Finkelsteyn
CEO
About Tatiana
I have been in technology since 2000 and founded zLinq in 2018. As the CEO, my role is to make sure that we achieve our mission of transforming telecommunications. I am also the Board Chair of our sister company, IQ Wired, and at both organizations am passionate about balancing results with having meaningful human relationships with our clients, employees and shareholders.
Favorite quote:
‘If you are capable of something, you must do it’ – my Dad.
Superpower:
Hugging Jello – I’m good at taking complex concepts and turning them into a goal with an action plan. Also building and attracting strong female leaders
Talk to me about:
Traveling, I visited 27 countries and met with 62 businesses in 2016
Favorite quote:
‘If you are capable of something, you must do it’ – my Dad.
Superpower:
Hugging Jello – I’m good at taking complex concepts and turning them into a goal with an action plan. Also building and attracting strong female leaders
Talk to me about:
Traveling, I visited 27 countries and met with 62 businesses in 2016
Sunny Flynn
VP of Sales
About Sunny
I have been working in technology for 25 years, started consulting for zLinq in 2017 and officially joined the team in April 2018. I lead the sales organization, which ultimately means solving telecom challenges for the IT leaders we work with. Our goal is simple, to put a smile on their face by making their lives easier.
Favorite Quote:
“When I let go of what I am, I become what I might be." –Lao Tzu
Superpower:
Details, Details, Details – I can listen for, keep track of and manage details like nobody else!
Talk to me about:
I jumped out of an airplane once and only once, traveled to every continent but Antarctica (it is on my bucket list) and ran a marathon many moons ago.
Favorite Quote:
“When I let go of what I am, I become what I might be." –Lao Tzu
Superpower:
Details, Details, Details – I can listen for, keep track of and manage details like nobody else!
Talk to me about:
I jumped out of an airplane once and only once, traveled to every continent but Antarctica (it is on my bucket list) and ran a marathon many moons ago.
Chandra Jones
VP of Client Services
About Chandra
“I have been in the technology industry since 2005, specializing in Customer Experience since 2008 and part of the zLinq team since May 2018. As the VP of Client Services, I oversee our Major Account Management and Solutions Engineering team.
Favorite Quote:
“Opportunity is missed by most people because it is dressed in overalls and looks like work.” - Thomas Edison
Superpower:
X-Ray Vision. I have the ability to see below the surface of a problem and identify unique solutions.
Talk to me about:
Exhilarating outdoor activities like: hiking, mountain biking, snowboarding, snow shoeing, stand up paddle boarding, yoga, camping
Favorite Quote:
“Opportunity is missed by most people because it is dressed in overalls and looks like work.” - Thomas Edison
Superpower:
X-Ray Vision. I have the ability to see below the surface of a problem and identify unique solutions.
Talk to me about:
Exhilarating outdoor activities like: hiking, mountain biking, snowboarding, snow shoeing, stand up paddle boarding, yoga, camping
Stew Maurer
VP of Marketing
About Stew
I have been B2B tech space for 25 years, leading marketing teams with some of the world’s biggest brands and fastest growing start-ups. I joined zLinq in February 2023 as the VP of Marketing to help tell the story of how we delight our customers.
Favorite Quote:
“If you run you stand a chance of losing, but if you don’t run you’ve already lost” – Barack Obama
Superpower:
Not confusing motion with action
Talk to me about:
Swimming, triathlons, U.S. history, and the University of Tennessee Volunteers! .
Favorite Quote:
“If you run you stand a chance of losing, but if you don’t run you’ve already lost” – Barack Obama
Superpower:
Not confusing motion with action
Talk to me about:
Swimming, triathlons, U.S. history, and the University of Tennessee Volunteers! .
Erin Craner
Director of Client Services
About Erin
I have been in telecommunications for 13+ years, and became a Major Client Services Manager with zLinq in July 2021. As a major account manager, I help my customers with identifying and resolving billing issues, assisting with network and billing optimization solutions, delivering savings and providing outstanding customer service.
Favorite Quote:
““Whatever you are, be a good one.” – Abraham Lincoln
Superpower:
Organization – I can organize anything!
Talk to me about:
Plant–based eating, sewing, knitting and photography.
Favorite Quote:
““Whatever you are, be a good one.” – Abraham Lincoln
Superpower:
Organization – I can organize anything!
Talk to me about:
Plant–based eating, sewing, knitting and photography.
Michael Speers
Director of Client Services
About Michael
I have been in the communications sector since 2015 and part of the zLinq team since May 2022. As a Major Client Services Manager my role is to help my customers with controlling spending/audits and optimizing all their communications needs.
Favorite Quote:
“I learned that courage was not the absence of fear, but the triumph over it. The brave man is not he who does not feel afraid, but he who conquers that fear” – Nelson Mandela
Superpower:
Shapeshifting- The ability to improvise, adapt and overcome any situation
Talk to me about:
Family, Travel, Golfing, Fishing and History!
Favorite Quote:
“I learned that courage was not the absence of fear, but the triumph over it. The brave man is not he who does not feel afraid, but he who conquers that fear” – Nelson Mandela
Superpower:
Shapeshifting- The ability to improvise, adapt and overcome any situation
Talk to me about:
Family, Travel, Golfing, Fishing and History!
Paula Fehringer
Director of Client Services
About Paula
I have been in the communications industry since 1991, with a mixed skill set in sales, project management, sales leadership, and customer success. I joined the zLinq team as a Major Client Services Manager in January 2022. My background in sales leadership and customer success will allow me to help clients find savings and efficiencies in their technology spend, so they can focus on other areas of their business. I have worked with wireless and wireline carriers on the direct and indirect side of the industry, so I have a great understanding of what our customers are struggling with, so I can offer great solutions to their technology challenges.
Favorite Quote:
“Be the change you wish to see in the world” – Mahatma Gandi
Superpower:
Tenacious. I will continue to work on a project until is done right and I won’t give up until the results produce value to the end user.
Talk to me about:
Cooking, entertaining, and pairing wine with food. I am a trained chef and love to cook for friends and family.
Favorite Quote:
“Be the change you wish to see in the world” – Mahatma Gandi
Superpower:
Tenacious. I will continue to work on a project until is done right and I won’t give up until the results produce value to the end user.
Talk to me about:
Cooking, entertaining, and pairing wine with food. I am a trained chef and love to cook for friends and family.
Deborah Boyd
Senior Client Services Manager
About Deborah
I have been in the Telecom industry since 1994, and with Zlinq since June 2019.
As a Senior Client Services Manager, I help with controlling spend, audits, and
making sure services are installed and billed correctly.
Favorite Quote:
"Never give up!" I take this attitude with me to work every day as I’m working on issues! I will never give up on my clients!
Superpower:
Fix it Girl! Give me something that seems impossible, and I will fix it!
Talk to me about:
Cooking, Will Power Method or Cardio Yoga and Dragon Boat!
Favorite Quote:
"Never give up!" I take this attitude with me to work every day as I’m working on issues! I will never give up on my clients!
Superpower:
Fix it Girl! Give me something that seems impossible, and I will fix it!
Talk to me about:
Cooking, Will Power Method or Cardio Yoga and Dragon Boat!
Carla Meyer
Director, Talent Acquisition Manager
About Carla
I have many years of experience in Human Resources, focusing on Talent Acquisition strategy and process. My goal is to help zLinq grow its talent in a way that balances skills and the need for results, while maintaining our engaging and collaborative culture.
Favorite Quote:
“ If you want to live a happy life, tie it to a goal, not to people or objects. Albert Einstein
“ You can never get a cup of tea large enough or a book long enough to suit me. C.S. Lewis
Superpower:
Process Improvement: the ability to design and implement a process, while not forgetting the human component of the strategy
Talk to me about:
Dogs, kids, books, 80’s music, and traveling, but NOT about cooking!
Favorite Quote:
“ If you want to live a happy life, tie it to a goal, not to people or objects. Albert Einstein
“ You can never get a cup of tea large enough or a book long enough to suit me. C.S. Lewis
Superpower:
Process Improvement: the ability to design and implement a process, while not forgetting the human component of the strategy
Talk to me about:
Dogs, kids, books, 80’s music, and traveling, but NOT about cooking!
Cassie McDaniels
Client Services Manager
About Cassie
I have been in the technology industry since 2012, prioritizing client experience with customer account support and part of the zLinq team since May 2022. As a Major Client Services Manager, I am accountable for helping clients with multiple communication providers preserve and grow their business.
Favorite Quote:
“Do the best you can until you know better. Then when you know better, do better. The question is not how to survive, but how to thrive with passion, compassion, humor and style." Maya Angelou
Superpower:
Emotional Empath. The ability to feel what another person is experiencing through inherently listening. Creates a solid customer experience.
Talk to me about:
Wonderful world of cinema and watching professional basketball. Activities like: reading, horseback riding, great films, NBA, Marvel or Star Wars, walking, and accessory design.
Favorite Quote:
“Do the best you can until you know better. Then when you know better, do better. The question is not how to survive, but how to thrive with passion, compassion, humor and style." Maya Angelou
Superpower:
Emotional Empath. The ability to feel what another person is experiencing through inherently listening. Creates a solid customer experience.
Talk to me about:
Wonderful world of cinema and watching professional basketball. Activities like: reading, horseback riding, great films, NBA, Marvel or Star Wars, walking, and accessory design.
Kathy Ramsey
Major Client Services Manager
About Kathy
I have over 35 years of experience in this industry, and joined zLinq in September 2017. I feel fortunate to have had a “front-row” seat to the evolution of the telecommunications industry and am excited to see what lies ahead.
Favorite Quote:
"People will forget what you said, people will forget what you did, but people will never forget how you made them feel." -Maya Angelou.
Super Power:
The ability to stay calm and rational, even when things get a little bumpy.
Talk to me about:
I love to read, cook, write and spend time in Group X classes at the gym or with my two pre-teen grandchildren.
Favorite Quote:
"People will forget what you said, people will forget what you did, but people will never forget how you made them feel." -Maya Angelou.
Super Power:
The ability to stay calm and rational, even when things get a little bumpy.
Talk to me about:
I love to read, cook, write and spend time in Group X classes at the gym or with my two pre-teen grandchildren.
Larry Henshaw
Solutions Engineer
About Larry
I have over 20 years of IT infrastructure and cyber security experience. I have worked on multiple sides of the business including: end customer, value added reseller, IT channel/distribution as well as a freelancer running my own gigs. I am passionate about providing consulting/assessment services to my end customers to help translate business goals into enabling technology.
Favorite Quote:
“Our job is to make change. Our job is to connect to people, to interact with them in a way that leaves them better than we found them.” Seth Godin
Super Power:
My highest value is to mentor others to be better versions of themselves.
Talk to me about:
Scuba diving, global travel, sitting around a camp fire.
Favorite Quote:
“Our job is to make change. Our job is to connect to people, to interact with them in a way that leaves them better than we found them.” Seth Godin
Super Power:
My highest value is to mentor others to be better versions of themselves.
Talk to me about:
Scuba diving, global travel, sitting around a camp fire.
Michael Gooch
Strategic Sales Consultant
About Michael
I have been in the technology and software industry for the past year, before joining zLinq. I am mainly focused on building and expanding our client base, specifically in the healthcare industry. I’m excited to work with companies to optimize and manage their telecom assets.
Favorite Quote:
"You miss 100% of the shots you don't take." - Wayne Gretzky
Super Power:
Photographic memory. If I can see it on a page, I can see it in my mind.
Talk to me about:
Hawaiian culture (I was born and raised in Hawai’i), professional surfing, astrology, charcuterie boards
Favorite Quote:
"You miss 100% of the shots you don't take." - Wayne Gretzky
Super Power:
Photographic memory. If I can see it on a page, I can see it in my mind.
Talk to me about:
Hawaiian culture (I was born and raised in Hawai’i), professional surfing, astrology, charcuterie boards
Sara Whetherhult
Client Services Manager
About Sara
I have been in telecommunications for 6+ years, I joined zLinq in September 2022. I have a diverse background which has allowed me to learn how to best create an exceptional customer environment. As a Client Services Manager I assist companies in identifying ways to save, provide creative solutions, all while maintaining a first-rate experience.
Favorite Quote:
“In this world there is no force equal to the strength of a woman determined to rise". – W. E. B Du Bois
"She was powerful not because she wasn’t scared but because she went on so strongly despite the fear". – Atticus
Superpower:
Altruism: I always put the needs of my clients as a top priority to ensure they are getting superior solutions and service.
Talk to me about:
NFL Football – I have deep roots in the Midwest and love a good lazy Sunday full of football, food, and family, especially the Minnesota Vikings!
Favorite Quote:
“In this world there is no force equal to the strength of a woman determined to rise". – W. E. B Du Bois
"She was powerful not because she wasn’t scared but because she went on so strongly despite the fear". – Atticus
Superpower:
Altruism: I always put the needs of my clients as a top priority to ensure they are getting superior solutions and service.
Talk to me about:
NFL Football – I have deep roots in the Midwest and love a good lazy Sunday full of football, food, and family, especially the Minnesota Vikings!
Sharon Auzqui
Senior Business Analyst
About Sharon
I have been in the technology industry since 1978, most recently as a Project Manager. I joined the zLinq team in October 2018. As a Major Client Services Manager, I act as an extension of the customer’s team to organize and manage telecom assets, identify cost savings and negotiate solutions on behalf of the customer, allowing them to focus on their core business.
Favorite Quote:
“Don’t miss out on something that could be amazing just because it could also be difficult."- Toby Mac
Superpower:
Creativity. It makes me happy to mold and shape an idea or bring a problem to solution.
Talk to me about:
I love to sew and bake, and would someday like to author a related blog.
Favorite Quote:
“Don’t miss out on something that could be amazing just because it could also be difficult."- Toby Mac
Superpower:
Creativity. It makes me happy to mold and shape an idea or bring a problem to solution.
Talk to me about:
I love to sew and bake, and would someday like to author a related blog.
Andrea Rist
Sales Enablement & Operations Manager
About Andrea
Prior to joining zLinq, I worked in SaaS for 7 years, telecommunications for 16 years, and IT training & consulting for 2 years. In those industries I held positions in sales, enablement, and professional services. Before I entered the business world, I was a teacher of English in Osaka, Japan, and a university instructor while in grad school. I am passionate about teaching and learning and am driven to make a difference and help people succeed.
Favorite Quote:
"So often times it happens that we live our lives in chains, and we never even know we have the key." - Jack Tempchin and Robb Strandlund for the Eagles
Superpower:
Connecting the dots: bringing together ideas and information from different sources to tell coherent stories, break through challenges, and deliver innovative solutions.
Talk to me about:
Gardening, traveling, rock painting, and karaoke
Favorite Quote:
"So often times it happens that we live our lives in chains, and we never even know we have the key." - Jack Tempchin and Robb Strandlund for the Eagles
Superpower:
Connecting the dots: bringing together ideas and information from different sources to tell coherent stories, break through challenges, and deliver innovative solutions.
Talk to me about:
Gardening, traveling, rock painting, and karaoke
Thoa Tran
Senior Client Services Manager
About Thoa
I have been in the telecom industry for over 15 years and worn many hats in the industry, from provisioning to commission to providing solutions for customers. As a Major Client Services Manager, I will be assisting customers with resolutions to their every day telecom needs.
Favorite Quote:
“Among American citizens, there should be no forgotten men and no forgotten races” - Franklin Delano Roosevelt
Superpower:
The ability to remember and retain everything I read.
Talk to me about:
Reading, musicals, music, cooking and food.
Favorite Quote:
“Among American citizens, there should be no forgotten men and no forgotten races” - Franklin Delano Roosevelt
Superpower:
The ability to remember and retain everything I read.
Talk to me about:
Reading, musicals, music, cooking and food.
Carly Silver
Business Manager
About Carly
I have been in the technology industry since 1999 and part of the zLinq team since March 2018. Before zLinq, I was a Client Relationship Manager but now have moved into another exciting role as Executive Manager. I oversee all of the needs of our employees and our office and make sure everything is in order and everyone is happy.
Favorite Quote:
“Don't cry because it's over, smile because it happened.” – Dr. Seuss
Superpower:
Adhesiveness: I am the glue that holds everything together and keeps everything running smoothly.
Talk to me about:
Family, music (concert lover), and friendship
Favorite Quote:
“Don't cry because it's over, smile because it happened.” – Dr. Seuss
Superpower:
Adhesiveness: I am the glue that holds everything together and keeps everything running smoothly.
Talk to me about:
Family, music (concert lover), and friendship
Elizabeth Napolitano
Strategic Sales Consultant
About Elizabeth
After working in the HR technology space for two years, I joined zLinq in 2022 with a background in sales, marketing and customer experience. As a Sales Consultant at zLinq, I specialize in working with organizations in the Healthcare industry to optimize their communications assets.
“Enduring means accepting. Accepting things as they are and not as you wish them to be, and then looking ahead, not behind.”
Superpower:
Intuition – I have a strong intuition that I rely on to help navigate situations and decision making.
Talk to me about:
Cooking, Hiking, Traveling, learning a new language and dogs!
“Enduring means accepting. Accepting things as they are and not as you wish them to be, and then looking ahead, not behind.”
Superpower:
Intuition – I have a strong intuition that I rely on to help navigate situations and decision making.
Talk to me about:
Cooking, Hiking, Traveling, learning a new language and dogs!
Kathy Martinson
Major Client Services Manager
About Kathy
I’m a proven telecom professional with over 30 years tenure in client services management. I’m excited to now join Zlinq as a Major Client Services manager and look forward to becoming an integral part of the team! My focus is to elevate the customer experience by delivering exceptional service, cost savings and ease of doing business.
Favorite Quote:
“In the end, it’s not the years in your life that count. It’s the life in your years” Abraham Lincoln
Super Power:
The ability to relate to others off the bat and build strong relationships through mutual respect and friendship.
Talk to me about:
Music, pickleball, love of the water (lake or ocean), travel and dogs!
Favorite Quote:
“In the end, it’s not the years in your life that count. It’s the life in your years” Abraham Lincoln
Super Power:
The ability to relate to others off the bat and build strong relationships through mutual respect and friendship.
Talk to me about:
Music, pickleball, love of the water (lake or ocean), travel and dogs!
Lexi (Rhein) Fives
Strategic Sales Consultant
About Lexi
I have been in technology since I moved to Denver 4 years ago and absolutely love it. Now I get to work with manufacturing companies which is amazing because my parents own a 3rd generation family business in PA in this very industry. I am so excited to be able to help companies like theirs with telecom in my role at zLinq.
Favorite Quote:
“Don’t sweat the small stuff” – Richard Carlson.
Super Power:
I am able to befriend ALL dogs…
Talk to me about:
Senior year of college I traveled the world on a modified cruise ship, studying while at sea and exploring on land.
Favorite Quote:
“Don’t sweat the small stuff” – Richard Carlson.
Super Power:
I am able to befriend ALL dogs…
Talk to me about:
Senior year of college I traveled the world on a modified cruise ship, studying while at sea and exploring on land.
Rachel Rosenzweig
Major Client Services Manager
About Rachel
I have been in the telecommunications industry for 7 years with positions ranging from Design Engineer Coordinator to Customer Success Manager. I have a background in teaching that allows me to approach every situation with an open mind and a sincere desire to help. I thrive in work environments that center on collaboration and partnership. I look forward to getting to know you and your business as well as getting you savings!
Favorite Quote:
"Every accomplishment starts with the decision to try." - John F. Kennedy
Superpower:
Forethought - I try to anticipate what will happen next, and will ask questions to try to get ahead of any roadblocks.
Talk to me about:
Book club, movies, anime and travel
Favorite Quote:
"Every accomplishment starts with the decision to try." - John F. Kennedy
Superpower:
Forethought - I try to anticipate what will happen next, and will ask questions to try to get ahead of any roadblocks.
Talk to me about:
Book club, movies, anime and travel
Sarah Ahl
Sales Consultant
About Sarah
I have spent the last 7 years in sales after graduating with a degree in Biological Sciences, looking for a way to spend less time in a lab and more time face to face with people. I’ve always had a passion for relationship building and problem solving, so it seemed like the best fit for me. I transitioned to the tech space in 2021 and have found a new interest in telecom from the inspiration of my dad who wrote disaster recovery plans for US West. I love working in a space where I can provide solutions and support for teams navigating the challenges that come with telecommunications.
Favorite Quote:
Favorite quote: “You don’t have to move mountains. Simply fall in love with life. Be a tornado of happiness, gratitude, and acceptance. You will change the world just by being a warm, kind-hearted human being.” Anita Krizzan
Superpower:
Adaptability and connection. I am comfortable adapting to changing environments and connecting with the people around me, no matter how similar or different.
Talk to me about:
Anything! I love learning new things and talking to new people. I especially get excited if I can talk about travel or being outdoors. Afterall I am a Colorado native…
Favorite Quote:
Favorite quote: “You don’t have to move mountains. Simply fall in love with life. Be a tornado of happiness, gratitude, and acceptance. You will change the world just by being a warm, kind-hearted human being.” Anita Krizzan
Superpower:
Adaptability and connection. I am comfortable adapting to changing environments and connecting with the people around me, no matter how similar or different.
Talk to me about:
Anything! I love learning new things and talking to new people. I especially get excited if I can talk about travel or being outdoors. Afterall I am a Colorado native…
Stephanie McWilliams
Major Client Services Manager
About Stephanie
I have been in the telecommunications industry for fifteen years. For the last ten, I have been handling carrier accounts for national named companies, untangling knots, and providing exemplary customer service. I believe in a “white glove” approach, treating all of my clients by the golden rule. I joined zLinq late in 2022 as a Major Client Services Manager, and my role is to take the headache out of navigating the world of communications by acting as your translator and liaison. Let me help you optimize your business while lowering your spend.
Favorite Quote:
“Vulnerability sounds like truth and feels like courage. Truth and courage aren’t always comfortable, but they’re never weakness.” – Brené Brown
Superpower:
Master Detective. I will follow the clues and unravel the mysteries until I find the right solution. I am relentless in my pursuit for answers.
Talk to me about:
Travel, reptiles, and tattoos.
Favorite Quote:
“Vulnerability sounds like truth and feels like courage. Truth and courage aren’t always comfortable, but they’re never weakness.” – Brené Brown
Superpower:
Master Detective. I will follow the clues and unravel the mysteries until I find the right solution. I am relentless in my pursuit for answers.
Talk to me about:
Travel, reptiles, and tattoos.
Beatrice Rosen
Sales Consultant Manager
About Beatrice
After one year of working in the technology space, I joined the zLinq team in December 2019. I was a broadcast television news producer before my transition to tech. This gave me first-hand telecom experience and understanding the “make or break” value of having optimal connectivity, management, and support.
Favorite Quote:
“Make sure you’re very courageous: Be strong, be extremely kind, and above all be humble.” – Serena Williams
Superpower:
Drive – When I set a goal, I’m out to achieve it.
Talk to me about:
Outdoor adventures, sports, and fitness! After my college tennis years and upon moving to Colorado, I fell in love with hiking, running, and skiing. I particularly love competing in road marathons and trail half-marathons, and escaping to the mountains for full days on the slopes. When I’m not chasing endorphins or that cool mountain air, catch me playing with my sweet dog “Ziggy,” practicing yoga, painting, reading, or watching documentaries. I love learning about everyone’s unique stories … tell me yours!
Favorite Quote:
“Make sure you’re very courageous: Be strong, be extremely kind, and above all be humble.” – Serena Williams
Superpower:
Drive – When I set a goal, I’m out to achieve it.
Talk to me about:
Outdoor adventures, sports, and fitness! After my college tennis years and upon moving to Colorado, I fell in love with hiking, running, and skiing. I particularly love competing in road marathons and trail half-marathons, and escaping to the mountains for full days on the slopes. When I’m not chasing endorphins or that cool mountain air, catch me playing with my sweet dog “Ziggy,” practicing yoga, painting, reading, or watching documentaries. I love learning about everyone’s unique stories … tell me yours!
Becky York
Senior Client Services Manager
About Becky
I have spent the last 30+ years in various forms of customer service/customer success. I am passionate about my clients and look forward to building relationships with them to assist in their business needs/challenges. I have been in the telecommunications industry for over 13 years and have the pleasure of joining the zLinq team in January 2022.
Favorite Quote:
Be a rainbow in someone else’s cloud. Maya Angelou
Superpower:
Compassion – Always trying to help make things better.
Talk to me about:
Daughters, Crafts, Sports, Traveling and Diving.
Favorite Quote:
Be a rainbow in someone else’s cloud. Maya Angelou
Superpower:
Compassion – Always trying to help make things better.
Talk to me about:
Daughters, Crafts, Sports, Traveling and Diving.
Elizabeth Pedersen
Solutions Manager
About Elizabeth
I have been in telecommunications for six years and became a Major Client Services Manager with zLinq in October 2020 and am now in my new role as a Solutions Manager. My experience in sales and operations management in the telecommunications industry allows me to work with multiple carriers on behalf of the customer to ensure they have the best telecom fit for their needs and budgets.
Favorite Quote:
“A pessimist sees the difficulty in every opportunity; an optimist sees the opportunity in every difficulty.”- Winston Churchill
Superpower:
Adaptive optimism- I have worn many hats for a variety of personal and professional roles and all these experiences have allowed me to learn and adapt to the challenges presented and find best possible solution while maintaining a positive experience for everyone.
Talk to me about:
I love to spend time with my husband and two teenagers as we camp, fly fish or golf together in this beautiful state of Colorado. When I need some alone time, I hit my backyard raised vegetable gardens– I have 6 and counting!
Favorite Quote:
“A pessimist sees the difficulty in every opportunity; an optimist sees the opportunity in every difficulty.”- Winston Churchill
Superpower:
Adaptive optimism- I have worn many hats for a variety of personal and professional roles and all these experiences have allowed me to learn and adapt to the challenges presented and find best possible solution while maintaining a positive experience for everyone.
Talk to me about:
I love to spend time with my husband and two teenagers as we camp, fly fish or golf together in this beautiful state of Colorado. When I need some alone time, I hit my backyard raised vegetable gardens– I have 6 and counting!
Janice Scott
Client Services Manager
About Janice
I have been in technology/telecommunications for about 12 years. I spent eight years at Comcast as a Client Service Manager supporting all large Enterprise customers in Colorado. I spent 25 years in transportation with FedEx and have spent about 25 years in leadership roles.
“If you look at what you have in life, you’ll always have more. If you look at what you don’t have in life, you’ll never have enough.” Oprah Winfrey
Superpower:
My superpower is long-suffering and being patient in all situations. .
Talk to me about:
The Earth, healthy eating, animals and love.
“If you look at what you have in life, you’ll always have more. If you look at what you don’t have in life, you’ll never have enough.” Oprah Winfrey
Superpower:
My superpower is long-suffering and being patient in all situations. .
Talk to me about:
The Earth, healthy eating, animals and love.
Lo Thomasson
Talent Acquisition
About Lo
About me:
Originally from Orlando, I made the jump to Denver in the summer of 2021! After working in the legal world for most of my career, I realized my passion lies with talent acquisition and I’m currently pursuing a degree in human resources. I’m excited to help zLinq recruit the best of the best and to help the company grow!
Favorite Quote:
“If your compassion does not include yourself, it is incomplete” -Jack KornfieldCarlson.
Super Power:
Positivity – I see challenges as an opportunity to grow and to become a better human
Talk to me about:
Where to find the best coffee, if you need new music suggestions, keeping plants alive
Favorite Quote:
“If your compassion does not include yourself, it is incomplete” -Jack KornfieldCarlson.
Super Power:
Positivity – I see challenges as an opportunity to grow and to become a better human
Talk to me about:
Where to find the best coffee, if you need new music suggestions, keeping plants alive
Samantha Mutterperl
Major Client Services Manager
About Samantha
I joined the zLinq Team in July 2022 and have been in the telecommunications industry since 2010. I have specialized in customer facing roles since 2014. I am responsible for providing value to my clients by acting as a knowledgeable resource for all telecom needs along with helping provide the most efficient and cost-effective network solution. My previous experience includes working with many different carriers & providers which enhances my role as a Major Client Services Manager.
Favorite Quote:
“Success is not final, failure is not fatal; it is the courage to continue that counts” Winston Churchill
Superpower:
Optimism. I have a way of looking at situations as “glass half full. No matter what is thrown at me I try to make the best out of the experience and make it a positive one. Everything can be a learning experience if you are optimistic.
Talk to me about:
Family, music, & entertainment
Favorite Quote:
“Success is not final, failure is not fatal; it is the courage to continue that counts” Winston Churchill
Superpower:
Optimism. I have a way of looking at situations as “glass half full. No matter what is thrown at me I try to make the best out of the experience and make it a positive one. Everything can be a learning experience if you are optimistic.
Talk to me about:
Family, music, & entertainment
Scott Page
Board Director
About Scott
I’ve been in the Telecom Industry since July last year. I was a customer at CoBiz before I became a board member.
Favorite Quote:
“The best executive is the one who has sense enough to pick good people to do what he/she wants done, and self-restraint enough to keep from meddling with them while they do it” Theodore Roosevelt.
Superpower:
My ability to connect people. I enjoy making high level connections to help people to succeed.
Talk to me about:
I love to Travel – mostly domestically so far. I love my home in Santa Fe and the richness of the culture, art and food. I also love to stay fit and especially enjoy Pilates.
Favorite Quote:
“The best executive is the one who has sense enough to pick good people to do what he/she wants done, and self-restraint enough to keep from meddling with them while they do it” Theodore Roosevelt.
Superpower:
My ability to connect people. I enjoy making high level connections to help people to succeed.
Talk to me about:
I love to Travel – mostly domestically so far. I love my home in Santa Fe and the richness of the culture, art and food. I also love to stay fit and especially enjoy Pilates.
Tawana Ferguson
Major Client Services Manager
About Tawana
I have over a decade of customer service experience and finance background, leading to a role dealing in Telecom Account Management in 2014. I aim to deliver optimal results by understanding the client’s business needs and make recommendations to satisfying those needs with the most cost effective and efficient solutions.
Favorite Quote:
"If you're always trying to be normal you will never know how amazing you can be" - Maya Angelou
Superpower:
Happiness – Smiling is contagious so pass it on.
Talk to me about:
Exercising and traveling to exotic destinations
Favorite Quote:
"If you're always trying to be normal you will never know how amazing you can be" - Maya Angelou
Superpower:
Happiness – Smiling is contagious so pass it on.
Talk to me about:
Exercising and traveling to exotic destinations
“The result of zLinq’s work correcting erroneous billing resulted in Total Annualized Savings of $68,340, which offsets 27% of their Savings Guarantee!”
Learn more about our service and meet our team. We look forward to working with you!
What You Gain
Savings
SLA
Generate guaranteed savings and meet cost reduction targets without overhauling your technology and vendor mix or sacrificing quality.
Employee
Efficiency
Offload the management of your communications services to our professional team of major client services manager dedicated to resolving and assisting in the burdensome administration.
Initiative
Success
Improve project execution of technology initiatives involving voice and data connectivity, unified communications, collaboration and contact centers
Speed of Execution
A dedicated team of employees that helps accelerate the integration of M&A, new site deployments, divestitures, and migrations.
Employee Engagement
Give engineers and finance complete visibility to effectively manage communications assets and total costs while providing the freedom to focus on other key projects.
