We help clients involve stakeholders, define requirements, cut through solution confusion, negotiate best pricing/terms and implement solutions for voice and data connectivity, unified communications, collaboration and call centers.


Telecom is not so simple anymore …

Technology is transforming the way we engage employees and clients. Twenty years ago, things were simple. AT&T provided circuits. Avaya provided phone systems. Cisco did networking. Microsoft did servers and desktops. Specialized providers did call centers. Hosted solutions were in their market adoption infancy and there was no talk of Slack, Teams and G-Suite. 

Today, all of the vendors and technologies are converging into a truly unified communications environment. We want our connectivity, content and communications to be seamless and we want it to connect with our CRMs, ERPs and other tools. 

We can help with complexity. When clients use us in their telecom strategy creation and vendor selection, they see an average of 30% time savings and 15% cost reduction

We Help Build Strategy for Tech Migrations


  • Improves application performance
  • Increases uptime
  • Reduces costs


  • Improves uptime
  • Enhances functionality
  • Increases resiliency

Collaboration Rationalization

  • Simplifies collaboration
  • Reduces shadow IT
  • Improves security

Traditional Phone
System to UCaaS

Increases employee efficiency

Call Center to
Customer Experience

Transforms customer experience
List Builds employee and client loyalty


Reduces costs
Simplifies management
Mitigates risk

Process Driven Approach

Answer complex questions with tools and templates that have a proven track record of success:

  • How do you balance collaboration preferences of different departments? 
  • How do you quantify, measure and create alignment around user requirements? 
  • How will your technology needs change in the future?

Objectively compare technologies and providers from a vendor agnostic perspective:

  • Is SDWAN a good idea? 
  • What is the difference between UCaaS and CPaaS? 
  • How do phone systems, collaboration tools, Instant Messaging and call center options compare?

Get peer reference points to build on collective industry insights and know-how:

  • What are your peers doing? 
  • What business problems are they solving with new solutions?
  • What’s working and what’s not?
  • How does your pricing compare to peers?

Telecom Lifecycle Management

More than an Agent

Your senior-level Major Client Services  Manager will provide unbiased recommendations, engineering support, the lowest contract prices, and the best terms possible – guaranteed.

More than an Auditor

Gain visibility, get expert recommendations and let us manage the implementation as well as the rest of the lifecycle at a fixed rate, so you can keep the savings.

More than a TEM

Skip expensive invoice processing and extra homework because we manage moves, adds, changes, disconnects, and other lifecycle changes in your existing environment.

CEO, 28-location Bank

“It’s one of those where the way their offering it essentially pays for itself. So it’s very easy to communicate what it is that they do.”

Learn how you can benefit from using zLinq as an extra resource when building your strategy for voice and data connectivity, unified communications, collaboration and contact centers. 

What You Gain

We have a proven track record of success in complex, multi-location, growing, and consolidating industries like financial services, healthcare, multi-dwelling, and technology.


Offload the management of your communications services to our professional team of major client services managers dedicated to resolving and assisting in the burdensome administration.


Generate guaranteed savings and meet cost reduction targets without overhauling your technology and vendor mix or sacrificing service quality.


Improve project execution of technology initiatives involving voice and data connectivity, unified communications, collaboration, and contact centers.

Speed of Execution

A dedicated team of employees that helps accelerate the integration of M&A, new site deployments, divestitures, and migrations.

Employee Engagement

Give engineers and finance complete visibility to effectively manage communications assets and total costs while providing the freedom to focus on other key projects.