Optimization
Telecom optimization is a process not a project. We don’t simply fix cosmetic issues on your bill, we integrate with your team and understand your environment and strategy. This approach allows us to generate value not just in year one but cumulatively in ongoing years.
Guaranteed Savings
We find that clients on average over-spend by 30% in the communications expense category. Our processes are built to identify and present savings opportunities across four areas of optimization:
- Renegotiation
- Billing Errors
- Technology Changes
- Utilization Right-Sizing
We are so confident that we will can reduce your costs, we state our savings guarantee in absolute terms at the beginning of the engagement. this includes a financial penalty for us if we dont meet it!

Our Process Flow For Optimization
Understand
Learn your business and initiatives
Recommend
Use our industry knowledge to suggest ideas
Approve
Gain approval on recommendations that make sense
Implement
Project manage the change
Validate
Validate invoices and fix billing issues
Document
Log completed savings in software
Eliminate Waste Through Ongoing
Audits
Make sure invoiced rates match the contract and are in line with benchmarking across companies for similar services
Renegotiation
Explore promotions available mid-contract and as non-coterminous line items expire
RFP's
Optimize procurement and keep vendors honest about rates
Utilization Reviews
Make sure assets that are no longer in use are eliminated and all monthly variances are justified
Communications Lifecycle Management
More than an Agent
Your senior-level Major Client Services Manager will provide unbiased recommendations, engineering support, the lowest contract prices, and the best terms possible – guaranteed.
More than an Auditor
Gain visibility, get expert recommendations and let us manage the implementation as well as the rest of the lifecycle at a fixed rate, so you can keep the savings.
More than a TEM
Skip expensive invoice processing and extra homework because we manage moves, adds, changes, disconnects, and other lifecycle changes in your existing environment.
![]()
“By converting to SIP, we expect to save at least $19K and $38K each month off of an average $105K per month spend. zLinq also found a one time savings of $47K with our carrier.”
VP of IT - $8B-asset Credit Union
Ongoing communications optimization ensures that you only have what you need, are paying the best pricing and can have a tremendous impact on your operating expenses and cost containment initiatives. Turn your communications into a competitive advantage. .

What You Gain
Savings
SLA
Generate guaranteed savings and meet cost reduction targets without overhauling your technology and vendor mix or sacrificing quality.
Employee
Efficiency
Offload the management of your communications services to our professional team of major client services manager dedicated to resolving and assisting in the burdensome administration.
Initiative
Success
Improve project execution of technology initiatives involving voice and data connectivity, unified communications, collaboration and contact centers
Speed of Execution
A dedicated team of employees that helps accelerate the integration of M&A, new site deployments, divestitures, and migrations.
Employee Engagement
Give engineers and finance complete visibility to effectively manage communications assets and total costs while providing the freedom to focus on other key projects.