Voice, Data, Contact Center and Mobility Lifecycle Management Services
zLinq provides multi-location enterprises with Communications Lifecycle Management, a solution designed to simplify the responsibilities of buying, managing, and optimizing all voice and data assets.
zLinq acts as an extension of your IT team and combines proprietary software, project management expertise, benchmarking data and provider APIs to effectively manage and enhance the full lifecycle of your voice and data assets.
Announcing our new Customer Dashboard
zLinq helps customers own the success of their voice, data, contact center, and mobility investments by providing comprehensive visibility across their communications environment. Our Customer Dashboard is a real-time window into your infrastructure, allowing you to manage costs, align priorities, and take decisive action.
Our Products
Inventory & Audit
With zLinq’s Inventory & Audit solution you get a single source of truth for all your telecom assets. Our solution combines an in-depth audit of all telecom services with benchmarking across a deep customer database to identify areas for cost savings and opportunities to modernize your telecom infrastructure.
Optimization
The zLinq Optimization solution leverages a “quick win” savings roadmap to identify and realize near-term cost savings opportunities.
Lifecycle Management
We speak the carrier’s language, which means less haggling with telecom providers and better deals for you. With extensive industry experience, zLinq is able to benchmark your data with like companies, develop strategic roadmaps, and take on the effort of managing your communications lifecycle.
Strategic Advisory Services
Deep Understanding: Each strategic advisory engagement starts with understanding your criteria and what’s most important to you, your team and your business.
Experience: Your account will be staffed with a dedicated Client Services Manager, and a Solutions team comprised of telecom veterans.
Best-Practices: Our playbook includes templatized discovery and requirements gathering criteria, vendor shortlist matrices and vendor report cards, benchmarking database access and overall market data/expertise.
Invoice Processing
We have added Invoice Processing as an add-on to our Communications Lifecycle Management service, consolidating 10’s or even 100’s of your telecom invoices, coding each line item and paying the invoices on your behalf.
zLinq Invoice Processing is designed to simplify the expense management process and address the most common challenges.
“On one invoice alone, we were able to get a refund of $17,000 back from a telco provider for overcharging us. I would highly recommend zLinq should you have a need for a communications partner.”
Vice President, Director of Information Technology
Our Scope
zLinq works with multi-location enterprises as a vendor-neutral extension of their IT team to manage the full lifecycle of their voice and data assets to solve the challenges of wasted spend, wasted time, and strategic initiative management.
On Average, zLinq clients save:
14% of their annual communications spend in year one through right-sizing
24% of their annual spend in year two by negotiating better rates on larger contracts
1-2 hours of reclaimed productivity per location per month
The zLinq Advantage
Visualize your environment in full context. Our Visualization Toolkit collects, analyzes, and decodes your infrastructure data in near-real time for IT audiences – so you can take decisive action
Align your people around top priorities so they collaborate, not compete. Integrated consulting & support that works for, and across, all impacted teams
Execute with purpose without having to take on all the work. A risk-sharing partner model that takes on the burden of change and guarantees results.
We own the effort. You own the success.
