Telecom Expense Management Solution. Reclaim Your Time. Fuel Growth.
zLinq’s Lifecycle Management solution encompasses inventory and asset management, vendor management, and project management across the entire lifecycle of your communications assets and infrastructure.
Every dollar saved on telecom is a dollar you can reinvest in your business. zLinq’s proven process has saved companies millions while giving them back thousands of hours to focus on what matters—their business. Now it’s your turn.
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zLinq Owns the Effort, You Own the Success
Our Communications Lifecycle Management service is built to deliver maximum value while minimizing the lift required from your internal team. We take care of the heavy lifting so you can focus on your business. Here’s what’s included:
Customer Dashboard Access
Gain complete, real-time visibility into your telecom environment. From asset tracking to carrier details and executive-level savings reports, everything you need is in one place, helping you stay in control without spending extra time.
Billing Issue Resolution
We don’t just detect billing errors—we fix them. Your dedicated Client Services Manager proactively identifies discrepancies and works directly with providers to resolve them on your behalf, ensuring you never overpay again.
Technology & Vendor Selection Support
When it’s time to evaluate vendors or implement new technologies, our Solutions Engineers step in to support you. We help define your project scope, manage RFPs, and guide you through selection and negotiation, ensuring you get the right solution at the best price.
Pricing and T&Cs Negotiation
Your CSM benchmarks every vendor quote against our extensive database of 1,000+ customer contracts. We know where costs can be optimized and how to ask the right questions, so you always get favorable terms.
MACDs, Migrations, Escalations Management
Whether you’re moving locations, adding services, making changes, or disconnecting old ones, we manage every step under your direction. Your telecom inventory stays accurate, and your operations remain uninterrupted.
Estimate Your Savings
Discover how much you could save by partnering with zLinq. Schedule a call with our team for a quick, personalized savings estimate.
Three Smart Tools That Put You Back in Control
We developed tools specifically for mid-sized enterprises that have outgrown spreadsheets and want more than legacy TEM vendors can offer:
Customer Dashboard
Gain complete visibility into your entire telecom environment. Track usage, costs, and service inventory in real-time, and make smarter decisions backed by data, not assumptions.
Invoice Processing
Say goodbye to overcharges and confusing bills. Our automation platform consolidates all your invoices into one clean, verified report. We identify errors, recover lost spend, and ensure accuracy every month.
Customer Dashboard
Our team handles the full telecom lifecycle—from audits and procurement to renewals and cancellations—so you can focus on strategic priorities, not telco firefighting.
We get it. Switching vendors or handing over control of your telecom environment isn’t easy. That’s why we focus on being a true partner, not just another vendor.
Trusted by top performing enterprises
“Using their services, on one invoice alone, we were able to get a refund of $17,000 back from a telco provider for overcharging us. I would highly recommend zLinq should you have a need for a communications partner.”
Director of IT, Blue Ridge Bank.
Cut Telecom Costs Without Cutting Corners
The only thing standing between you and millions in telecom savings is a quick discovery call. Schedule a call with our experts and get a personalized telecom savings estimate—fast and easy.
Just send us a message and we’ll set up a 30-minute call where we give you a personalized estimate of potential savings.
FAQs
Find answers to common questions and learn how zLinq can simplify your telecom management.
We perform a comprehensive audit of your communications environment to uncover both immediate and long-term savings opportunities. Then, we manage your telecom lifecycle as an extension of your team, ensuring continuous optimization without adding workload.
Not at all. Our approach is 100% vendor-neutral. We can optimize your current contracts or help evaluate new vendors if it makes sense, but only when it supports your goals.
We catch issues like duplicate charges, incorrect rates, inactive services still being billed, and discrepancies between your invoices and contracts. Plus, we work directly with vendors to resolve them on your behalf.
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